Saturday, June 12, 2010

VIP Pets Insurince I was a good human

Vip pets : Vip pets how can i seave you and your pet today ?

Mom Laura : May cat maxwell very sick i like to talk about his clam

Vip pets: Ceritlly can we have his policey number

Mom Laura: sure it is F-xxxxx

Vip pets; can we have your adress and phone number

Mom Laura : sure it is XXXXX RD XXXXXXX ( XXX) XXX- XXXX

Vip pets thank you let me look up your clam It looks like you gone though all your befits for this problem you see vip pets take an advarage amout it accouss the county it should take to fix the problem It seems like tufts is very expisve maybe you should shop around for a cheeper vet

Mom Laura: But you did not cover his eys or any thing else i sent you the reccords

Vip: You see you need to make sure everything is down on the form very deitaled you know.

Mom Laura: But maxie needs a stent no other cat has had one and only 5 dogs how can you help me

Vip: you see i relly can't approve I don't think we cover it.... let me see nope not listed Shunt are listed but not stents not covered sorry pluse as i said you used all your befits for this clam I am sorry. You can go ahead and do it and smittet it we wont know if we cover anything till after it done i am sorry. I think you should shop around for a cheeper place to do it.

Mom Laura: but this is the only place there is no were else do you not understand it never been done before it the cats last chance I put in more in then i got out

Vip pet: I see you only put 153 dollora a year

Mom Laura: Strage i have a charge of 500 a year I have the suprior plan you know the one with the high coverage look if Maxwell dose not get this he'll die do you not care.

Vip: I am sorry you fell this way I am just the messager. we will cover 60 dollors to ethanathia though

mom Laura: whome should i adress the picuters of my dead cat too do you want them faxed or mailed maybe i do both when he dies i want you too feel my pain too. Maybe I send you a picuter of my two year old daugher at his grave sight

Vip pets; I see your up set why don't you talk to someone else. I put you on with my suprivizer. Click

side note; I relly love the 76 dollors you gave me for all maxie over 6,000 vet bills i chocie vip pet in case i should need it now i do i find out you dont want to help.


Sweet Praline said...

Oh no! My mom had the same problem with ASPCA Pet Insurance. She is now with Trupanion and they seem to have a much better reputation. I am so sorry this is happening to you.

Angel and Kirby said...

That is terrible! WE are still purring for you and Maxie!

booker said...

me and my big sis asa and my mama are coming over from house of cats. we are so very sorry to hear about maxie. we are sending lots of gooey nose kisses and hugs to ya'll.
the booker man

Milo and Alfie Marshall said...

We are stil purring like mad for Maxie.
Pet insurance companies are SO disappointing, aren't they? They are happy to take yoor money in fees, but not happy to pay for necessary treatment. It's disgraceful.

Everycat said...

That's an outrageous and heartless way to treat anyone. We are so sorry you had to experience that awful call and attitude. We have a very low opinion of pet insurers.

We are still sending dear Maxie rumbly purrs and love

Whicky Wuudler

Kea said...

That's what you get with pet insurance??? You have to pay for this cr*p????

I don't know what options you have, financially, but if you have a mortgage, can you remortgage your home? I've had to go that route twice now....

Sending lots of purrs and prayers and healing Light to Maxie and to you all.


The Lee County Clowder said...

We are so sorry. We're still purrring and purraying for Maxie to get better.

Looks like this vip insurance has a strainge meaning for 'VIP'.

Have you tried talking to the supervisor? Doubt it would help, but at least you can take up some of their time, and might get somewhere higher up the chain from there.

The Island Cats said...

We're so sorry this is happening to you. We donated a little...we wish we could give you more. We're purring for you and Maxie.

Karen Jo said...

This is terrible. You pay and pay and pay for Maxie's insurance and get stonewalled when you need help.

Anonymous said...

We are so sorry all f this is going on. It's nt like your DON'T have enoung going on. Insurance companies, REAGARDLESS of which ones, are the BIGGEST legalized scans going. We are purraying that everything with Maxie worksour and that a miracle happens for you all!

AFSS said...

We are so sorry. Our Mom looked at getting pet insurance for us and they all seemed to NOT cover a whole bunch of stuff while charging an arm & a leg for coverage. Mommy decided on a pet savings account instead.

We are purring for a miracle for Maxie.

Noll said...

This makes me mad & sad at the same time.

Amy and The House of Cats said...

I am so so mad reading this and so mad that these people don't even seem to care. And I am so sad for you and for Maxie for having to go through this. We donated but I wish we could give more. We are still sending over lots of purrs and prayers for a miracle!

AFSS said...

Have you contacted

American Animal Hospital Association – (866) 443-5738
Through the AAHA Helping Pets Fund, we offer grants for veterinary care of pets that have been abandoned and those whose owners are experiencing financial hardship. AAHA-accredited veterinary practices may apply for financial assistance on behalf of their clients in need.

Angels 4 Animals – (916) 941-9119
Our services range from financial aid to complete treatment to those pets and pet owners in need. Angels4Animals, a non-profit organization and a program of Inner Voice Community Services, has a mission to serve as the guardian angel of animals whose caretakers find themselves in difficult financial situations. At Angels4Animals they believe that animal owners should not have to say goodbye to the animals that they love. Their work is accomplished in conjunction with veterinary clinics across the country, eager to assist as many animals, and their owners, as possible. The services offered range from financial aid to complete treatment to those pets and pet owners in need.

AFSS said...

Feline Veterinary Emergency Assistance (FVEAP)
Email: Timothy Meeker -
Seniors, People with disabilities, People who have lost their job, Good Samaritans who rescue a cat or kitten - any of these folks may need financial assistance to save a beloved companion. The Feline Veterinary Emergency Assistance Program is a nonprofit 501(c)(3) organization that provides financial assistance to cat and kitten guardians who are unable to afford veterinary services to save their companions when life-threatening illness or injury strikes.

God's Creatures Ministry – (973) 694-5155
This fund helps pay for veterinarian bills for those who need help.

We are dedicated to insure that no companion animal has to be euthanized simply because their caretaker is financially challenged. See the application criteria here.

Help-A-Pet – (630) 986-9504
Our efforts focus on serving the elderly, the disabled, and the working poor. helps with vet bills for pets of the physically and mentally challenged, the elderly on fixed incomes, and children of the poor. Proof of income is required, and the pet owner must pay as much of the bill as they can to show the pet owner's commitment to the well being of their pet. 100% of every dollar donated goes directly to the veterinarian or medical care giver who is treating the animal.

More are listed here

Save Moki said...

Hi Mom Laura,

I just left the message below on the CB for ML because I was having a hard time accessing your blog. (My windows crashes everytime I try to stay on your home page). Anyway I hope that maybe you find this information useful...

"Hi ML,

I finally had a free moment to check out the CB when I read about Mom Laura. I am having a hard time accessing her blog, it keeps making my windows crashed, so I am not familiar with the whole story. I did do a little research based on what I read here on the CB, and Mom Laura does indeed have legal rights in MA, she just needs to know where to look and who to contact.

She should start by calling the Massachusetts Veterinary Medical Association. There number is 508-460-9333. They should be able to provide her with a great deal of information about her legal rights within the state.

Next she should file a formal compliant against the vet and the vet's license.She can file a formal compliant by clicking on/ or pasting into her web browser the following link...

Mom Laura might even want to print and fill out this form, and then take it with her back to the vets office who originally made the mistake. If the vet knows that Mom Laura is serious about filing a formal compliant with the state against his or her license, then the vet just may change his or her tune and ultimately correct their error free of charge, simply because they wont want the state to do an investigation on them or their practice particularly if they are in the wrong.

Hope that makes sense..."

Save Moki said...

You may also want to check out and remind your vet of the "Rules and Regulations Governing Veterinarians, 256 CMR 7.01 Code of Professional Conduct, Section 4, sub-section J, which specifically states, A licensee shall not: Practice veterinary medicine so as to endanger the health and welfare of his or her patient or the public".

T said...

mY HEART breaks for you and Maxie....what is the update? is there a Chip-In or something people can donate to is it too late and has the decision been made to let Maxie spend the last days at home? :(

caspersmom said...

Actually I think the Vet that did this horrible thing should pay for Maxie's surgery. Maxie we hurt for you here, we are so sorry that you have to go through all this hurt and pain. We are still purring and praying for a miracle for you.

Casper and Crew

Anonymous said...

Just stopping by to see if there was any news? Still megapurrs coming your way!

Mr. Hendrix said...

aw, I'm sorry to hear all this is happening to you and Maxie. we are purring and purring very hard for him. purrrrrrs